The life of a retail worker isn’t as easy as you would think it is. Having worked retail for a few years out of my life, I can say that it is one of the most demanding as well as tiring professions out there. To my retail workers reading this – I salute you.
A lot of people view retail as remedial work that requires little to no skill at all. Often times it is seen as an interim or starter job. Time and time again, people look down on retail workers because to them, it’s not as dignified as that of the life of a doctor or lawyer (not taking anything away from you guys either – I salute you too).
If anything, people who work in retail are the most patient and tolerant people you will ever come across in your life. Without us, a touch of personality and character is taken out of your shopping experience. This may not seem like such a bad idea to a few of you reading this but trust me when I say, there comes a time when a difference of opinion or outlook comes in handy.
As I mentioned before, I have worked in retail and my conclusion of such is that it is unquestionably the job of saints. You’d be surprised as to what we deal with on a daily basis and with there being a large variety of different people in the world, there comes with it the large variety of entitlement and biasedness as well. As a result of which, we have to either adapt and succeed or find a new career. In the current economical state, the latter is not an option.
To sum up the aforementioned sentiments, I present to you a list of things that we retail (as well as ex-retail) workers would like to say to our customers. The only reason we don’t is that we rather like having food on the table and a roof over our heads.
- No, we cannot give you a discount.
- No, I am not interested in your flirtatious advances.
- I’m just following the rules and trying to do my job.
- No, expired coupons do not work.
- I just neatened that!
- We’re short-staffed – give me a break!
- The customer is not always right.
- I swear, if you ask me the same question again, I’m going to lose it.
- False advertisement claims don’t work if you’ve switched the labels.
- If I call my manager, they’re just going to say the exact same thing that I’ve been saying all this time.
- Yes, I do deserve to have a lunch break.
Being a retail worker is neither glamorous nor rewarding. We work long hours to feed our families and pay our bills. We don’t try to make shopping a difficult experience for you on purpose, however, at times life is such that we can’t help the slight fault in our bright and cheerful smiles. At the end of the day, we are humans too and our main goal is survival.
Finally, to all the patient, understanding, and pleasant customers out there – thank you for being a breath of fresh air! If you need a bit of help to achieve the title of becoming a better customer, here you go.