SKIMS Offers Refunds After $148 Kim Kardashian Advent Calendar Sparks Customer Backlash

Kim Kardashian’s SKIMS brand is offering customers their money back following widespread criticism of its $148 accessories advent calendar.

The company acknowledged the complaints in a statement to TODAY.com on November 8, saying it was aware of customer feedback and recognized that the product had failed to meet some buyers’ expectations.

"We are aware of the feedback regarding our accessories advent calendar," the company said. "For some, the calendar didn’t meet expectations."

SKIMS also confirmed that it had contacted everyone who purchased the limited-edition product, giving customers the option of receiving a full refund or store credit to spend on other items from the brand.

"We have personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a SKIMS credit to put towards other products,” the statement read.

The company added: "We want every customer to be truly happy with what they receive from SKIMS. Their feedback matters to us and will directly shape how we approach future releases."

SKIMS Advent Calendar Contents Trigger Viral TikTok Backlash

The controversy began after customers started sharing videos of themselves opening the 12-day advent calendar, which SKIMS promoted as a holiday collection featuring a selection of playful accessories and everyday essentials.

The product was advertised as containing items such as hair accessories and keychains. However, several customers expressed disappointment after discovering what was inside the individual compartments.

One TikTok video attracted nearly 65 million views, showing a customer becoming increasingly frustrated as she revealed the calendar’s contents, including keychains, bobby pins, hair ties, ornaments and other small accessories.

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"Kimberly, you’re genuinely about to piss me off,” the creator said in the viral video. “This is way too expensive."

Other social media users joined the criticism, with one describing the calendar as a "box full of pranks." Another joked that its contents looked like "cleaning out Kim's nightstand."

A different commenter compared the accessories to "basically everything that falls between my car seats," while another credited the creator with helping shoppers avoid spending money on the product.

The widespread reaction prompted SKIMS to contact customers directly with its refund and store-credit offer. The company has not indicated whether the feedback will result in changes to other holiday products.

Kim Kardashian's SKIMS Has Faced Previous Product Controversies

The advent calendar criticism is not the first time one of Kardashian's SKIMS releases has attracted public attention.

In October 2025, the brand faced reactions after introducing a faux pubic hair thong as part of its underwear offerings.

Kardashian addressed the response in an interview with E! News, admitting she was surprised by the attention the product received.

"I'm shocked," she said. “It got so much attention—we've been laughing and talking about it all day long.”

The Kardashians star also explained that the unusual underwear design originated from one of her photoshoots, describing the concept as "just a fun, silly idea."